Last updated: January 2025
Information We Collect
When you contact us for a quote, schedule service, or visit our showroom, we may collect:
- Name and contact information (phone, email, address)
- Project details and service requirements
- Photos of your project (if provided)
- Payment information (processed securely)
How We Use Your Information
We use your information to:
- Provide quotes and estimates
- Schedule and complete services
- Communicate about your project
- Process payments
- Follow up on satisfaction
- Send service reminders (with consent)
Information Sharing
We do not sell your personal information. We may share information with:
- Our installation teams (to complete your service)
- Payment processors (to process transactions)
- Manufacturers (for warranty registration)
Data Security
We use reasonable security measures to protect your information. Payment information is processed through secure, PCI-compliant systems.
Your Rights
You may:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
Questions about this policy? Contact us:
Centennial Glass
855 Industrial Avenue, Unit 8
Ottawa, ON K1G 4L4
Phone: (613) 738-9500
Email: info@ottawawindowsdoors.com